Quality & Compliance at R.S. Hughes

Documented Processes: We have documented procedures for key processes such as customer service, purchasing and warehousing.

Risk-Based Thinking: We use risk-based thinking to identify, assess and mitigate risks throughout the organization, ensuring that potential issues are addressed proactively.

Customer Focused: We focus on meeting customer requirements and enhancing customer experience through improved product quality and service delivery.

Continuous Improvement: We facilitate continuous improvement by using quality objectives, performance metrics and corrective/preventive actions to address non-conformities and drive organizational efficiency.

Product Traceability: We ensure full traceability of products throughout the supply chain, from receipt to delivery, which is crucial for maintaining product integrity and compliance with aerospace regulations.

Counterfeit Parts Prevention: We take measures to prevent the introduction of counterfeit parts into the supply chain, such as supplier evaluation and monitoring, inspection processes and traceability controls.

Product Preservation: We ensure the preservation of products, including proper handling, storage, packaging and labeling, to prevent damage or deterioration during storage and transportation.

Regulatory/Statutory Compliance: We ensure compliance with applicable regulatory and statutory requirements and industry standards, especially those related to safety, security and product conformity.

Regular Audits and Checks: We perform regular internal audits to assess compliance to the standards, identify areas for improvement and ensure that processes are effectively implemented and maintained.

Employee Training Program: We have training programs to ensure that employees are adequately trained and competent to perform their assigned tasks. We assess employee competence through performance evaluations, skills assessments and other measures to ensure that personnel have the necessary knowledge and skills to contribute to the effectiveness of the QMS.